Everything you need to know about LaunchTelescope — straight answers, no fluff.
General
LaunchTelescope is an all-in-one home care agency software platform that combines EVV compliance, smart scheduling, caregiver management, billing, family portals, HR tools, and reporting in a single system. Trusted by 500+ agencies nationwide, it can be set up in 3 days or less.
LaunchTelescope is built for non-medical home care agencies of all sizes — from startups with 5 clients to established agencies with 500+ clients. It supports private pay, Medicaid, VA, and multi-payer agencies nationwide.
Most agencies go fully live within 3 days. Our onboarding team handles data migration, EVV configuration, and staff training so your team can hit the ground running immediately.
Yes. You can start a free trial at launchtelescope.app with no credit card required. We also offer a free 15-minute live demo where we walk through the platform based on your agency's specific needs.
EVV & Compliance
Yes. LaunchTelescope includes built-in GPS-based Electronic Visit Verification (EVV) that automatically captures clock-in and clock-out data, syncs with state aggregators including HHAeXchange, Sandata, Tellus, and CareBridge, and flows directly into billing to prevent claim denials. Agencies using Telescope average a 98.7% EVV compliance rate.
Yes. LaunchTelescope is fully HIPAA compliant across all data storage, transmission, and access controls. All data is encrypted in transit and at rest. We never share user data with third-party tools or AI models.
Yes. LaunchTelescope is built for both private pay and Medicaid agencies. It includes EVV compliance, state aggregator integrations, and Medicaid billing workflows. It supports agencies in all 50 states.
Features & Integrations
Yes. The LaunchTelescope caregiver mobile app is rated 5 stars on the App Store and Google Play. Caregivers can clock in/out with GPS verification, access care plans, document ADLs, track mileage, log medication reminders, report incidents, and message the office — all from one app.
LaunchTelescope integrates with QuickBooks (Online and Desktop), ADP, Paychex, and Viventium. Payroll data syncs automatically so you're never manually re-entering timesheets.
LaunchTelescope is the only platform that combines a full operations suite (EVV, scheduling, billing, family portals, documentation) with a complete HR and hiring platform (job posting, background checks, onboarding, LMS, satisfaction surveys) in one system. It also offers transparent pricing, setup in 3 days, and caregiver satisfaction surveys — features no major competitor includes by default.
Pricing & Support
LaunchTelescope starts at $149/month for the Starter plan (up to 25 clients), $299/month for the Growth plan (up to 75 clients), and custom pricing for Enterprise agencies. All plans include transparent pricing with no hidden fees, no per-user charges, and no long-term contracts.
All plans include live chat support with response times under 2 minutes during business hours. Growth and Enterprise plans include priority support and a dedicated account manager. Enterprise includes 24/7 phone support. Our support team knows home care inside and out — no generic tier-1 scripts.
Yes. LaunchTelescope has no long-term contracts. You can cancel anytime with 30 days notice. We're confident you'll stay because the platform delivers results — not because we lock you in.
Still have questions? Let's talk.
Book a free 15-minute call and we'll answer everything specific to your agency.