Resources & Insights
The Home Care
Agency Playbook.

Practical guides, compliance updates, and growth strategies for home care agency owners.

EVV Compliance
The Complete Guide to EVV Compliance for Home Care Agencies in 2025
Everything agency owners need to know about Electronic Visit Verification — state requirements, common mistakes, and how to achieve 98%+ compliance.
Caregiver Retention
Why 80% of Caregivers Quit in the First 90 Days — And How to Stop It
The Five Cs of caregiver onboarding — Compliance, Clarity, Culture, Connection, and Check-back — and how each one impacts your retention rate.
Billing & Revenue
How to Cut Billing Time From 12 Hours to 2 Hours Per Week
Step-by-step guide to automating your billing workflow — from EVV capture to invoice generation to payment collection.
Compliance
Home Care Audit Prep: The 10-Point Checklist Every Agency Needs
When HHSC or a Medicaid MCO shows up, are you ready? Here's exactly what auditors look for and how to be prepared in under 24 hours.
Starting an Agency
How to Start a Home Care Agency: The Complete 2025 Roadmap
From licensing and insurance to hiring your first caregiver and landing your first client — the step-by-step guide for new agency owners.
Technology
Why Your Caregivers Are Quitting Over Bad Software (And What to Do About It)
Caregiver satisfaction and retention are directly tied to the tools you give them. Here's what a 5-star caregiver app actually looks like.