Full Platform Features

Built for home care.
Top to bottom.

Every feature designed around the real challenges home care agencies face every single day.

GPS clock-in confirmation on the Telescope caregiver mobile app
EVV & GPS Clock-In
Never lose a Medicaid claim again.
GPS clock-in auto-captures every visit with time, location, and caregiver ID — flowing directly into billing with zero manual entry.
One-tap clock in/out with GPS verification
Syncs with all major state EVV aggregators
98.7% EVV compliance rate across all agencies
Exception alerts before claims get denied
Geofencing to ensure caregivers are at the right location
Telescope monthly scheduling calendar with completed, upcoming, and unassigned visits
Smart Scheduling
Fill gaps before they become problems.
AI-powered scheduling matches caregivers to clients based on skills, availability, proximity, and history — automatically filling coverage gaps.
AI caregiver-client matching engine
Real-time conflict detection and alerts
One-click gap filling and shift coverage
Automatic route optimization
Drag-and-drop schedule management
Caregiver schedule view in the Telescope mobile app
Caregiver Mobile App
An app caregivers actually love.
5-star rated on the App Store and Google Play. Everything caregivers need to do their job well — in one tap.
GPS-verified clock in/out
Digital care plan access and ADL documentation
Mileage and travel time tracking
Medication reminders and administration tracking
Incident reporting and document uploads
HIPAA-compliant messaging with office
Client information view in the Telescope mobile app
Client & Family Portals
Your phone stops ringing. Guaranteed.
Give families real-time visibility into schedules, care notes, and caregiver details. Self-serve — so your staff can focus on growth.
Real-time schedule and visit visibility
Care notes and ADL documentation shared instantly
Invoice and payment history access
Secure family messaging
Client satisfaction surveys built in
Care plan tasks, medication tracking, and client details in Telescope
Custom Forms & Documentation
Paperless from day one.
Build custom intake forms, care plans, assessments, and compliance docs — all digital, all searchable, all audit-ready.
Custom care plan and assessment builder
Client e-signature for care plan approvals
Incident reporting with automatic alerts
Document management with expiration tracking
Caregiver credential and certification alerts
Telescope admin dashboard with agency KPIs, visits, and billing
Reporting & Analytics
Run your agency on data, not guesses.
Real-time KPI dashboards and custom reports give you the visibility to make confident decisions and spot problems before they cost you money.
Real-time KPI dashboard for owners and managers
Custom report builder across all modules
Caregiver utilization and retention analytics
EVV compliance and billing reports
Payroll integration exports (ADP, Paychex, QuickBooks)
HR & Hiring — Powered by TelescopeHR
Recruit, onboard,
and retain.

The only home care platform with a full HR suite built in.

One-Click Job Posting
Post to Indeed, ZipRecruiter, and more simultaneously. More applicants, less work.
Automated Text Recruiting
Instant text engagement the moment a candidate applies. Be first to reach top talent.
Skills Testing & Screening
AI-generated assessments filter out unqualified candidates before you spend a minute on interviews.
Automated Interview Scheduling
Candidates self-schedule. Automatic reminders the day before and 30 minutes before the interview.
Background Checks
Automated background check processing — fully integrated, no third-party logins required.
E-Signature Onboarding
All onboarding documents sent, reviewed, and signed digitally before day one.
LMS & Orientation Videos
Assign training courses and orientation videos. Track completion. Every hire gets the same experience.
HIPAA-Compliant Messaging
Built-in team messaging keeps your entire workforce connected and compliant.
30/60/90-Day Check-Ins
Automated surveys check on caregiver satisfaction in the field — before small problems become walkouts.
How we compare
The only platform
that does all of it.
Feature🔭 TelescopeAxisCareAaniieSwyftOps
EVV & GPS Clock-In✓✓✓✓
Smart AI Scheduling✓✓BasicBasic
Caregiver Satisfaction Surveys✓✕✕✕
Client & Family Portal✓✓Limited✕
Mileage & Travel Tracking✓Add-onLimited✕
HR & Employee Onboarding✓Basic✕✕
Background Checks (Integrated)✓3rd Party3rd Party✕
Transparent Pricing✓✕✕✕
Setup in 3 Days or Less✓✕✕✕
See every feature
live in 15 minutes.

No slides. No fluff. Just a live walkthrough built around your agency.

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